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Why Customers Choose Floorworld:

Quality. Service. Value. Everything you need under one roof.

At Floorworld, we don’t just sell floors, we deliver complete flooring solutions built on trust, quality, and expertise. As the UAE’s leading flooring specialist, we combine an extensive product range with personalized service and unmatched value. From laminate, engineered wood, and vinyl (LVT/SPC) to carpets, outdoor decking, and artificial grass, our collection features world-renowned European brands trusted for performance and design.
Every Floorworld customer enjoys a seamless experience, from free measuring and professional installation to reliable delivery and after-sales support. With showrooms across Dubai, Abu Dhabi, Sharjah, Ras Al Khaimah, and Oman, we make it easy to explore, compare, and choose the right floor for your lifestyle. When you buy from Floorworld, you’re not just purchasing a product, you’re investing in craftsmanship, service, and lasting value.

What Sets Us Apart:

Extensive Range & Availability

We carry one of the region’s largest selections of laminate, engineered wood, luxury vinyl (LVT/SPC), carpet, artificial grass and outdoor decking, ready for you to explore in our showrooms or order online. Having strong stock means fewer delays, better choice, and faster delivery.

Expert Advice & Service:

Choosing flooring is about more than just the board. Our professional advisors guide you through style, function, installation type and maintenance, ensuring you make the right decision for your space, lifestyle and budget. Comparable local-flooring providers emphasise professional guidance as a key benefit.

Complete Solution from Start to Finish:

From free sample requests, no-obligation measurements, to installation, delivery and after-care, we support your project at every stage. This seamless approach ensures you’re not juggling multiple suppliers or contractors.

Value & Transparency:

We believe our pricing should speak for itself. With high turnover, strong volume purchasing, and in-house installation support, we focus on providing real value rather than hidden fees or inflated markup.

Local Expertise with Regional Reach:

Operating across Dubai, Abu Dhabi, Sharjah, Ras Al Khaimah, Oman and beyond, we combine deep regional knowledge with broad brand supply chains. Whether it’s a villa, apartment or commercial fit-out, you benefit from our region-specific expertise and pan-UAE coverage.

What It Means for You:

-   Faster access to flooring you love, with large stock levels and multiple showrooms.
-   Expert one-on-one guidance to avoid wrong choices and reduce waste.
-   A smoother process, from idea to design, measurement to perfect installation.
-   Transparent pricing, clear timelines and a trusted single partner for supply + install.
-   Local presence, regional support, confident service whether you’re in a home or commercial project.

Contact Our Customer Care Team

For assistance, please reach out to us through any of the following channels:

-   Email: customerservice@floorworld.com
-   Toll free: 800 FLOOR (356 667)
-   WhatsApp: 052 971 0777
-   Phone: 04 889 5661
-   In Person: Visit your nearest Floorworld showroom

Our office is open Monday to Saturday, 8:00 AM – 5:00 PM, and we aim to respond to all inquiries within 24 hours.

Contact Customer Care

Our Commitment to Excellence:

At Floorworld, continuous improvement is at the core of how we operate. Every customer review, suggestion, or concern is an opportunity for us to raise our standards. Your feedback helps us enhance our internal processes, refine our installation quality, and strengthen communication across all our teams—ensuring that every customer receives the consistency, transparency, and professionalism Floorworld is trusted for across the UAE.

We also continue to develop the services that make your flooring experience easier and more informed. Our Free Measuring & Estimation Service, Free Samples, and Free Site Visits are designed to give you complete clarity before you make any decision—helping you compare finishes, understand precise material requirements, and receive expert guidance tailored to your project.

Our commitment to Quality, Service, and Value remains unmatched. We partner with Europe’s leading flooring manufacturers and support every installation with trained, skilled professionals who ensure the highest standards from start to finish. To make the process even more convenient, we offer Free Delivery within the UAE on eligible orders, helping customers enjoy a smooth and cost-effective shopping experience.

For clients outside the UAE, we provide international delivery options, with charges calculated based on destination, customs regulations, and air-freight or shipping requirements—ensuring that customers worldwide can access our premium flooring collections with ease.

By listening closely and evolving continuously, we ensure that every customer—today and in the future—enjoys a seamless and supportive journey, from selecting the right flooring to installation and after-care. This dedication is what makes Floorworld one of the most trusted and respected flooring suppliers in the region.

Looking Ahead

As we move into the future, Floorworld is committed to continual improvement: expanding product innovation, enhancing installation techniques, and elevating the customer experience. We’re excited to support your next project, whether it’s a stylish home upgrade, a commercial fit-out, or a bespoke outdoor space.

Join us on a journey of design, quality and flooring excellence.

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